Nine lines covering documents, whole machines, physical servers and virtual ones, the cloud tenants holding correspondence and files, the directory settling who may sign in anywhere, and a rehearsal demonstrating that any of it returns. That last one stands as its own line on purpose, since the alternative is a claim nobody ever tested.
Prices arrive live from billing. Whatever goes into the file waits for you, however long the reading takes.
The first casualty of an overnight encryption run is not information, it is the schedule. Charts will not open, the practice management system turns away every sign-in, and staff reconstruct the morning on paper while a waiting room fills up. Whatever eventually happens to the data, cost begins accruing in deferred appointments inside the hour.
These lines are therefore sized around returning a working machine and not around returning a directory. An image brings the operating system, the installed software and the files back together, which is a desk somebody can sit at rather than a project somebody has to run.
Those platforms keep a service available. Neither one is holding a copy for you that outlives a deletion, a botched migration, a departing colleague tidying up, or a hijacked account emptying a mailbox. Retention inside a tenant amounts to a setting rather than a backup, answering to whoever holds administrative rights over it.
The four cloud lines exist for that reason: correspondence and documents on the Microsoft side, the same on the Google side, the accounting record in QuickBooks Online, and directory configuration in Entra ID. That last is the quiet one, and it is what tells you how a conditional access policy read before somebody edited it.
Prices land on this page straight from billing the moment it opens. Shelve what you like while you read. None of it leaves your hands before the card is signed.
Four weeks of versions behind documents and folders on Windows desks. The inexpensive line answering what anybody truly asks of a backup: this file read correctly at nine and it reads wrongly now.
| Filed under | N-able Cove, jacket 96 |
|---|---|
| Covers | One Windows workstation for each unit, over the folders inside scope |
| Retained | Four weeks of versions on the covered files |
| Released by | Our desk restores on request; which version comes back is your call |
| Checked against | A note per machine of the last capture that succeeded |
The desk taken whole rather than as a folder list, on Windows, Linux and macOS, with five hundred gigabytes of pooled space underneath. What comes back is a machine somebody can sit down at, not a directory somebody has to build a week around.
| Filed under | N-able Cove, jacket 96 |
|---|---|
| Covers | One workstation for each unit, on Windows, Linux or macOS |
| Retained | 500GB pooled over the workstations in scope, with retention settled in your scope |
| Released by | Our desk runs the restore; the recovery point is yours to pick |
| Checked against | Capture outcomes per machine, dated, with failures raised rather than filed away |
Physical servers, whether Windows or Linux, with databases understood and two thousand gigabytes pooled behind. This is usually the box in a closet carrying practice management, and usually the box nobody has ever brought back.
| Filed under | N-able Cove, jacket 96 |
|---|---|
| Covers | One physical server for each unit, on Windows or Linux |
| Retained | 2000GB pooled over the servers in scope, with retention settled in your scope |
| Released by | Our desk runs the restore; recovery points get chosen with you |
| Checked against | Capture and consistency outcomes per server, dated |
The identical treatment for virtual servers, Windows and Linux, databases understood, the same two thousand gigabyte pool underneath. Tallied by virtual server, which is how an estate is actually sized rather than how a host happens to be licensed.
| Filed under | N-able Cove, jacket 96 |
|---|---|
| Covers | One virtual server for each unit, on Windows or Linux |
| Retained | 2000GB pooled over the virtual servers in scope, with retention settled in your scope |
| Released by | Our desk runs the restore; recovery points get chosen with you |
| Checked against | Capture and consistency outcomes per guest, dated |
SharePoint, OneDrive, Exchange and Teams lifted into a copy you hold apart, a terabyte pooled behind every licensed user. Microsoft keeps the service standing. Holding a copy of what lives in it, and handing one mailbox back on a Tuesday, is separate work.
| Filed under | Dropsuite, jacket 96 |
|---|---|
| Covers | One licensed Microsoft 365 user for each unit |
| Retained | 1TB pooled per licensed user, with retention settled in your scope |
| Released by | Our desk runs the restore; what comes back is yours to nominate |
| Checked against | Capture outcomes per user, dated, with item level restore evidence available |
Correspondence, drive material, contact books, calendars and task lists taken out of Google Workspace into a copy you hold, restorable down to a single item. The same argument as the Microsoft line, put about a different tenant.
| Filed under | Dropsuite, jacket 96 |
|---|---|
| Covers | One licensed Google Workspace user for each unit |
| Retained | Captured material kept for the window recorded in your scope |
| Released by | Our desk runs the restore; what comes back is yours to nominate |
| Checked against | Capture outcomes per user, dated, with item level restore evidence available |
Continuous capture of QuickBooks Online with restore in a single click, tallied by company file. Offices billing for themselves keep more history in there than they tend to realise, and a bad import shows up far more often than a bad actor.
| Filed under | Dropsuite, jacket 96 |
|---|---|
| Covers | A single QuickBooks Online company file, one per unit |
| Retained | Continuous capture kept for the window recorded in your scope |
| Released by | Our desk assists with the restore; running it stays your decision |
| Checked against | Continuity evidence, plus the record of any restore carried out |
The directory settling who may sign in anywhere, captured with retention that never runs out and changes watched as they happen. When a conditional access policy quietly shifts at eleven at night, this is the line able to say what it used to read.
| Filed under | Dropsuite, jacket 96 |
|---|---|
| Covers | One Entra ID tenant for each unit |
| Retained | Configuration versions kept with retention that has no ceiling |
| Released by | Our desk restores configuration on your instruction |
| Checked against | A dated history of configuration changes, and what each one replaced |
Recovery testing that genuinely runs the restore and hands proof back. It is a separate line deliberately. A copy nobody has ever brought back is a story about a copy, and the day you need it is a poor day to find that out.
| Filed under | N-able Cove, jacket 96 |
|---|---|
| Covers | One protected system for each unit, drawn from the systems already copied |
| Retained | Verification outcomes kept through the term of the subscription |
| Released by | Our desk runs and reviews the tests; a failure reaches you with an explanation attached |
| Checked against | Dated restore proof for each verified system, plus a written note on any test that failed |
More than any other part of a security program, copies get bought once and then never examined again. Read this before settling how much of it you want.
Heads up: card statements show FORTIFY 24X7 - MediTrust Cyber is a Fortify 24x7 brand, and your subscription is billed by Fortify 24x7.